Welcome Instructions for Patients

If you are a patient of either Dr. Eric or Dr. Kristina at Lewis Family Natural Health, it is important that you read the following instructions to have full access to all of your supplements.

A large number of natural health products that we may have included in your naturopathic plan are not available to the general public without direct supervision by a healthcare provider.

Because you are a current patient, however, you will be able to reorder all of your supplements through this website by logging in first.


  • You should have received an email invitation to create an account using the email address we have on file for you. If you have not received this invitation or can't find it in your email account, please contact us and we'll be happy to supply it again.
  • The first time you login, the system will invite you to create a password.
  • BEFORE YOU START SHOPPING, every time you get on this website, you need to login to your account. If you start shopping before logging in, you will only be able to see the products available to the general public. Only after you are logged in will the rest of your supplements be visible on your computer.


  • Use your personalized order history to easily reorder supplements from previous orders, including purchases you made in our office after an appointment.
  • This helps prevent mistakes and eliminates the confusion that sometimes happens over the phone to ensure you are reordering the correct products. And for those of you who sometimes forget which supplements you take—it’s all there saved for you to easily reorder!
  • To use this feature, go to your "My Account" to see your previous orders. Find the products you wish to reorder, select them, and add them into your shopping cart.

If you prefer to stop by our office and pick up your order in person, no problem! Some patients like to use this online store to reserve their products so we will have them waiting for them when they arrive.

If you have any trouble or any questions with this site, please do not hesitate to contact us.